FAQs

Are We a Good Fit?

Frequently Asked Questions

Welcome to our FAQ page, where we address common questions and potential concerns and highlight what makes Yes Pet Friendly Carpet Cleaning Services stand out.  We want to make sure that you feel confident and informed when choosing us.

  • Do you offer any other services aside from carpet cleaning?

    Absolutely!  We offer upholstery cleaning, stain removal, carpet repairs, carpet re-stretching, and tile and grout cleaning.  You can check out our comprehensive service list to find exactly what you need.

  • Do you provide free estimates?

    Yes!  Before starting the job, we will assess your space and provide a transparent, upfront estimate—no surprises, just honest pricing.

  • What if I’m not happy with the service?

    Your satisfaction is our priority, which is why we offer a 100% satisfaction guarantee.  If you’re unhappy with our service, just let us know immediately, and we’ll make it right, or you'll get your money back.

  • Do you provide a warranty for your services?

    Yes, we offer a warranty for our carpet repairs.  If you experience any issues after our repairs, we’ll come back to address them at no additional cost.

  • How do I know your cleaning methods won’t damage my carpets or furniture?

    Our team is trained and experienced to use proven methods for safe and effective cleaning.  This includes using a truck-mounted hot water extraction machine.  Rest assured, your carpets and furniture are in good hands.

  • Will the cleaning process take up too much of my time?

    We respect your time, which is why we have designed an efficient process that ensures thorough cleaning without unnecessary delays.

  • How can I be sure your service will work for me?

    We tailor our approach to address individual needs.  We have a track record of successfully tackling various cleaning and repair challenges, including pet stains, heavy traffic areas, and more.  Our expert team will evaluate your needs and tailor our services to suit your situation and requirements.

  • I’ve had bad experiences with other carpet cleaning companies. How are you different?

    We understand your concerns, but we’re not your typical carpet cleaning company.  We go above and beyond by using eco-friendly solutions, 100% natural ionic water, and a meticulous approach to cleaning, ensuring a healthier and cleaner living environment for you and your family, including pets.

  • Isn’t eco-friendly cleaning less effective?

    Not at all!  Our eco-friendly approach doesn’t compromise on effectiveness.  On the contrary, it enhances it.  Our cleaning solution is so powerful that it will leave your carpets and upholstery fresh, clean, and residue-free.

  • Is professional cleaning really necessary?

    Yes!  Professional cleaning can extend the life of your carpets and furniture, improve indoor air quality, and remove allergens and bacteria.  Plus, it keeps your home looking and smelling fresh.

  • Can’t I just clean my carpets and upholstery myself?

    While DIY cleaning is an option, it may not deliver the same results as a professional service.  Our equipment and expertise ensure a deep and thorough clean that’s hard to achieve with household cleaning products.

  • Do you offer affordable rates?

    Yes, we believe in providing quality service at competitive prices.  This is why we offer transparent pricing without any hidden fees or upcharges.  You’ll know exactly what you’re paying for upfront.

  • How do you handle tough stains?

    Our team uses a truck-mounted hot water extraction machine heated to 200 degrees for effective steam cleaning. Our attention to detail ensures that every corner and edge are spotless.

  • Do you provide upfront pricing?

    Absolutely! We pride ourselves on our honesty and integrity. We provide upfront pricing with no hidden fees or charges, and we do not use bait-and-switch tactics. The price we quote is the price you pay.

  • Can you handle pet damage and repairs?

    Yes!  We also specialize in pet damage repair, including pet urine treatment, hole or rip repairs, patches, seam repairs, and more.

  • How often should I get my carpets professionally cleaned?

    The frequency depends on foot traffic and pet activity.  Generally, we recommend professional cleaning every 6 to 12 months to maintain a clean space.  However, if you have pets or children, you might want to consider more frequent cleanings.

  • How do I prepare for a cleaning appointment?

    To prepare, simply remove small items from the areas to be cleaned, vacuum your carpets, and clear a path for our technicians. We’ll take care of the rest.

Choosing a carpet cleaning service is a major decision.  We hope these FAQs helped address your questions and concerns about our company and services. If you have more questions or concerns, feel free to reach out to us.  We want to make sure we’re the perfect fit for your needs.

Ready to schedule your carpet, upholstery, or tile and grout cleaning?  Contact us at info@yescarpetclean.com or call or text 678-549-5577.

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